Shipping policy
Shipping Policy — Camping Gear AU
Last updated: May 2026
Order Processing
All orders are processed within 1–2 business days of payment confirmation. Orders are not processed or dispatched on weekends or public holidays. Once your order has been dispatched, you will receive an email with tracking information.
Delivery Timeframes
We deliver to all states and territories across Australia. Estimated delivery timeframes below are in business days and exclude weekends and public holidays:
| State / Territory | Estimated Delivery |
|---|---|
| Victoria (VIC) | 7–10 business days |
| New South Wales (NSW) | 9–12 business days |
| South Australia (SA) | 9–12 business days |
| Australian Capital Territory (ACT) | 9–12 business days |
| Queensland (QLD) | 9–12 business days |
| Western Australia (WA) | 9–12 business days |
| Northern Territory (NT) | 9–12 business days |
| Tasmania (TAS) | 9–12 business days |
Please note that these are estimated timeframes only. We cannot guarantee exact delivery dates. Delivery times may be affected by unforeseen circumstances such as natural disasters, carrier delays, or peak periods.
Delivery Address
We deliver to physical addresses only. We do not deliver to PO Boxes. Please ensure your delivery address is complete and accurate at the time of placing your order — we are not responsible for delays or failed deliveries due to incorrect address information.
Shipping Restrictions
Some remote or regional postcodes may be subject to additional shipping charges or delivery restrictions. If your order cannot be delivered to your address under our standard shipping rates, we will contact you before processing your order to discuss available options.
For enquiries about delivery to specific postcodes, please contact us at campinggearaushop@gmail.com before placing your order.
Delivery Delays
If your order has not arrived within the estimated timeframe, please contact us at campinggearaushop@gmail.com and we will investigate with our delivery partner.
Contact Us
For any shipping enquiries, please reach out to us at: Email: campinggearaushop@gmail.com